Forge Studios Privacy Policy
1. Introduction
At Forge Studios, we prioritize the privacy of our users. This policy outlines how we collect, use, and safeguard your personal data when you interact with our website and services.
2. Who We Are
Our website address is: [Your Website Address]. Forge Studios operates this website, providing information about our studio rental services.
3. Data Collection and Usage
A. Data from Booking and Interaction:
- Personal Data: This includes identity and identification data such as names, surnames, geographical address, and email address.
- Economic Information: We collect bank details for transaction purposes.
- Connection Data: This includes your IP address.
- Location Data: We may collect your mobile phone number for communication purposes.
B. Data from Website Browsing:
When you access our website, we may collect technical data, including:
- Device and application identifiers.
- Origin URLs.
- IP address.
- Device characteristics (OS type, browser type and version).
- Connection type (Wi-Fi, 4G).
4. Data Retention
- Booking and Invoicing Data: Retained throughout our business relationship and for ten (10) years for accounting obligations.
- Payment Data: We do not retain your payment data. It’s collected during the transaction and immediately deleted upon payment confirmation.
- Other Personal Data: Retained for up to 3 years.
5. Your Rights
In accordance with the General Data Protection Regulation (GDPR), you possess:
- Right to access, rectify, and update your data.
- Right to request erasure of your data.
- Right to restrict data processing.
- Right to object to data processing.
- Right to data portability.
To exercise these rights, contact us at [Your Contact Email Address].
6. Data Recipients
Your data is primarily accessed by Forge Studios’ booking and invoicing departments. Our delivery subcontractors may receive necessary data for order fulfillment.
7. Additional Information and Assistance
For queries about your data’s processing by Forge Studios, contact our Data Protection Officer confidentially at [DPO’s Email Address]. You can also lodge a complaint with the Data Protection Authority: CNPD Public.
8. Exercising Your Rights
To exercise your rights, email us at [Your Contact Email Address], specifying the right you wish to exercise. A response will be provided within 1 month of receiving your request.
9. Updates to This Policy
Forge Studios reserves the right to update this privacy policy periodically. We recommend reviewing it regularly to stay informed about how we protect your data.